refund Policy

At United WorldWide LLC, we strive to deliver exceptional catering services and ensure customer satisfaction.

1. Cancellation and Refund Eligibility:
   • To be eligible for a refund, cancellation requests must be submitted in writing within a specified timeframe prior to the scheduled event. The exact timeframe and any associated cancellation fees will be outlined in the contract or agreement between United WorldWide LLC and the client.
2. Refund Process:
   • Refund requests will be reviewed on a case-by-case basis, taking into consideration the specific circumstances and contractual agreements. We aim to process refund requests promptly and provide a fair resolution.
3. Non-Refundable Items or Services:
   • Certain items or services may be non-refundable. These may include expenses already incurred by United WorldWide LLC to secure vendors, procure specialized ingredients, or fulfill other event-related commitments. Such non-refundable items or services will be communicated clearly during the booking process or outlined in the contract.
4. Partial Refunds:
   • In some cases, partial refunds may be granted based on the circumstances of the cancellation and any expenses already incurred by United WorldWide LLC. The specific amount of the partial refund will be determined at our discretion.
5. Method of Refund:
   • Refunds, if approved, will be processed using the original payment method used for the booking. If this is not feasible, alternative arrangements will be discussed with the client.
6. Communication:
   • It is the client’s responsibility to notify United WorldWide LLC promptly regarding any cancellation or refund requests. Open and transparent communication will facilitate a smoother refund process.
7. Modifications and Updates:
   • This refund policy may be modified or updated from time to time. The most current version will be available on our website. Any significant changes to the policy will be communicated to clients in advance.